Frequently Asked Questions
Everything you need to know about your next ride.
How are the bikes inspected before shipping?
Every bicycle at Cycle Limited undergoes a rigorous 50-point inspection by our certified mechanics to ensure the frame, drivetrain, and components meet our high performance standards.
What is your return policy on pre-owned bicycles?
We offer a 14-day 'Ride and Decide' return policy. If you are not completely satisfied with your purchase, you can return it for a full refund, minus the cost of return shipping.
Do you offer financing options for high-end builds?
Yes, we partner with Affirm and PayPal Credit to provide flexible monthly payment plans, allowing you to ride now and pay over time.
How do you ship bicycles to prevent damage?
We use custom-engineered bike boxes and premium packing materials. Most bikes arrive 95% assembled, requiring only basic tools and a few minutes of your time to get road-ready.
Can I trade in my current bike for credit?
Absolutely. Through our Trade-In Program, you can submit photos and details of your current bike to receive a competitive quote that can be applied directly toward your new purchase.
Are the bikes covered by a warranty?
In addition to any remaining manufacturer warranties, Cycle Limited provides a 30-day mechanical guarantee on all pre-owned inventory to ensure your peace of mind.